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799 bakes
Push the brown sugar up
Brown sugar carries molasses, which holds on to water, and water kept in the crumb is what a soft cookie physically is.
Recipes with a higher share of it come out chewier. Being straight about the edge result: it runs crisper, not softer, so this is not the tidy “everything gets softer” story a page like this would like to tell. A more tender bite and retained water are close to the same physical fact, and retained water is the raw material a cookie has to spend over the days that follow.
What we did not measure: nobody in these reviews baked the same recipe twice and timed how long it stayed soft. The bite result is the closest fitted stand-in we have, which is why the recipe built for chew is where we would point you if staying soft matters more than the edge.
Do it anyway
Seal them, and do not expect a rescue
An airtight container slows the water leaving the crumb.
This is correct, it costs nothing, and it is the entire content of almost every other page on this question. What a tin cannot do is put back water a low-brown-sugar formula never held in the first place. It slows a loss that a different ratio would have slowed from the inside.
Already hard?
Weigh the flour before you blame the sugar
Flour scooped by volume packs unpredictably and can run well over the weight the recipe was written for.
Extra flour ties up more of the dough's water in gluten and starch, leaving less of it free to keep the baked crumb soft. That is the same water the brown-sugar ratio is working to hold on to, lost a different way. It is the cheapest check available, and it comes before any change to the formula.