The honest negative
It is almost certainly not the cut, and it is not the cube size
Two things people blame that our corpus will not
support.
Nine cooks changed the cut and all nine still got tender meat. That is not
a claim that every cut is equal — a lean, collagen-poor cut like
round really is a worse choice, and the family's own mechanism notes say
so. It is a claim about what is actually going wrong in real kitchens.
Nobody in 2,278 reviews reports buying the
right beef and still failing on it, and quite a lot of people report
changing the beef and being fine.
Cube size cuts both ways, which is the finding
Small pieces and large pieces both produced very good tenderness in this
corpus. That is not a contradiction; it is a description of the trade.
Small cubes heat through faster and give you more browned surface, and they
also give you less margin before they go dry. Big pieces are slower and
more forgiving. Neither separates tender from tough on its own, so if your
beef is chewy, the size you cut it is not the reason.
One thing that does help, on two reports
Swapping the recipe's specified roast for a different cut -- bone-in shank, hand-cut chuck, bone-in chuck roast, naturally tender cuts like tenderloin or ribeye, brisket, or even venison -- still consistently produces tender meat (8-9/10), suggesting the cut is flexible as long as it gets the long braise.
14 cooks report this · thin evidence — treat as a hint
A bone brings marrow and its own connective tissue, and both dissolve
into the braise as extra gelatin. The mechanism is sound and two reports
are two reports; take the direction and not the number.